Privacy Policy

Last updated: July 4, 2025

1. Introduction

At Kavara ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our coffee community platform.

2. Information We Collect

Personal Information

We may collect personally identifiable information, including:

  • Name and contact information (email, phone)
  • Account credentials (username, password)
  • Profile information (bio, expertise level, preferences)
  • Payment information for marketplace transactions
  • Communication preferences

Usage Information

We automatically collect information about your use of the platform:

  • Pages visited and time spent
  • Posts, comments, and interactions
  • Search queries and marketplace activity
  • Achievement progress and gamification data
  • Device information and IP address

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, including:

  • Essential cookies for platform functionality
  • Analytics cookies to understand usage patterns
  • Preference cookies to remember your settings
  • Marketing cookies for personalized content

3. How We Use Your Information

We use your information to:

  • Provide and maintain our platform services
  • Process marketplace transactions
  • Personalize your experience and content
  • Communicate with you about updates and features
  • Improve our services through analytics
  • Ensure platform security and prevent fraud
  • Comply with legal obligations

4. Information Sharing

We may share your information with:

Other Users

  • Profile information you choose to make public
  • Posts, comments, and marketplace reviews
  • Achievement and leaderboard information

Service Providers

  • Payment processors for transactions
  • Cloud hosting and data storage services
  • Analytics and marketing service providers
  • Customer support and communication tools

Legal Requirements

We may disclose information when required by law or to protect our rights, users, or the public.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication requirements
  • Employee training on data protection

6. Your Rights and Choices

You have the right to:

  • Access and review your personal information
  • Update or correct your information
  • Delete your account and associated data
  • Opt out of marketing communications
  • Control cookie preferences
  • Request data portability

7. Data Retention

We retain your information for as long as necessary to provide our services or as required by law. When you delete your account, we will remove your personal information within 30 days, except for information we are required to retain for legal purposes.

8. Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Third-Party Services

Our platform may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those services, and we encourage you to review their privacy policies.

11. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the platform after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: privacy@kavara.com
  • Contact form: kavara.com/contact
  • Mail: Kavara Privacy Team, [Address]

13. GDPR Compliance

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.

14. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know about, delete, and opt out of the sale of your personal information.